Privacy Policy

1. Introduction

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This Privacy Policy describes how we collect, use, and protect your data when you visit our website and use our services. By using this website, you consent to the collection and use of your information following this policy.

 

2. Data Controller

 

• Company Name: Sicily Blue Dream S.R.L.

• Address: Piazzale Ungheria 58, 90141, Palermo

• Email: sicilybluedream@gmail.com

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3. What Data We Collect

We may collect and process the following types of personal data:

✅ Personal Information: Name, email address, phone number, and other contact details when you make an inquiry or booking.
✅ Technical Data: IP address, browser type, operating system, and website usage statistics (collected via
cookies and analytics tools).
✅ Payment Information: If you book a tour, we may collect payment details through a secure third-party
payment processor.
✅ Communication Data: Any messages or inquiries you send us via email or contact forms.

 

4. How We Use Your Data

We process your data for the following purposes:

 

• To respond to your inquiries and provide customer support.

• To process bookings and payments.

• To improve website performance and user experience.

• To send marketing emails (only with your explicit consent).

• To comply with legal obligations.

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5. Legal Basis for Processing

We process your data based on:

 

• Contractual necessity: When you book a tour or request a service.

• Legitimate interest: For website analytics and service improvement.

• Legal obligations: When required by law.

• Consent: When you subscribe to marketing communications (you can withdraw consent at anytime).

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6. How We Share Your Data

We do not sell your data. However, we may share it with:

 

• Service Providers: Payment processors, booking platforms, and analytics providers (e.g., Google Analytics).

• Legal Authorities: If required by law.

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7. Cookies & Tracking Technologies

We use cookies to improve user experience and analyse website traffic. For more details,  please see our [Cookie Policy].

 

8. Data Security

We implement security measures to protect your data. However, no system is 100% secure.

If you suspect any security breach, please contact us immediately.

 

9. Your Rights

You have the following rights regarding your data:

 

• Access & Correction: Request a copy of your data or update incorrect information.

• Erasure: Request deletion of your data.

• Objection: Object to certain types of data processing.

• Data Portability: Request a copy of your data in a structured format.

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To exercise these rights, contact us at sicilybluedream@gmail.it

 

10. Retention Period

We keep your data only as long as necessary for the purposes stated in this policy unless a longer retention period is required by law.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

 

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